Effective from: 10 March 2026
Evo Automotive Solutions Ltd (“Evo”, “we”, “our”) respects your privacy and handles personal data responsibly. This policy explains what information we collect, how we use it, and your rights under UK data protection law.
1. Who we are
Evo Automotive Solutions Ltd
Unit 7 Denbigh Hall, Milton Keynes, MK3 7QT, UK
Company Registration No: 3695798
Our website is hosted by Krystal, a UK-based web host, and maintained by Eye Division Ltd, 7 Silver Street, Bradford on Avon, Wilts, BA15 1JY.
2. What personal data we collect and why
We collect only the information necessary to:
- Fulfil customer orders
- Respond to queries or customer service requests
- Comply with legal obligations (e.g. financial and tax records)
We do not collect or process personal data for marketing purposes.
We do not share your personal data with third parties, except where necessary to process payments or manage your order (e.g. PayPal).
Providing personal data is optional, but essential to complete a purchase or receive customer support.
3. Payment processing
Payments on our website are processed by secure third-party payment providers. Depending on the payment method selected, this may include PayPal or digital wallet services such as Apple Pay or Google Pay.
Evo Automotive Solutions Ltd does not store or process payment card details directly. All payment information is handled securely by the relevant payment provider. For more information about how payment providers process personal data, please refer to their respective privacy policies.
4. Data retention
Our website stores order records as follows:
- Pending orders: 1 month
- Failed orders: 1 month
- Cancelled orders: 3 months
- Refunded orders: 12 months
- Completed orders: 12 months
We do not offer website account creation, so user account data is not stored or required.
5. Cookies
Our website uses a small number of cookies to support essential site functionality. These include:
- pll_language – remembers your selected language (1-year duration)
- WooCommerce cookies – support cart functionality and pricing by billing country (session-based or 1-hour duration)
- Google reCAPTCHA – helps protect forms from spam
- Session cookies – set by WooCommerce to store temporary user information during visits
We do not use persistent cookies, marketing cookies, or analytics tracking.
We do not currently use a cookie banner or consent tool, but we are reviewing options such as the CookieYes plugin. If implemented, this tool will allow visitors to view and manage cookie preferences.
You can manage cookie use through your browser settings at any time.
6. Data security
We use secure UK-based servers, encryption, and access controls to protect your information. We regularly review our systems to ensure your data is safe.
If you request access to your personal data, we may ask for proof of identity to ensure the request is legitimate.
Access to personal data is free of charge, unless your request is clearly unfounded, excessive, or repetitive – in which case we may charge a reasonable fee to cover administrative costs.
7. Your rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct or delete inaccurate or unnecessary data
- Restrict or object to certain types of processing
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise any of these rights, contact us using the details provided below.
8. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a new effective date.
If you have questions about this policy or your data, please contact:
Email: sales@evoautomotive.co.uk
Tel: +44 1908 64 65 66